Terms & Conditions
Your guide to using Rekbot
Our commitment to transparency, security, and your success
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern your access to and use of Rekbot, an AI-powered training platform for recruiters and business development representatives (“the Service”), operated by Rekbot Ltd (“we,” “us,” or “our”).
1.2 By accessing or using Rekbot, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
1.3 We reserve the right to modify these Terms at any time. Your continued use of the Service after any changes indicates your acceptance of the modified Terms.
2. Account Registration and Security
2.1 To access certain features of the Service, you must create an account and provide accurate and complete information.
2.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3 Each user may access the Service from a maximum of two devices simultaneously (one mobile device and one desktop device) to prevent unauthorized sharing of accounts.
2.4 You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
2.5 Account verification and secure login may be facilitated through OTP (One-Time Password) or biometric authentication methods.
3. User Roles and Access
3.1 Rekbot offers different user roles with specific permissions:
- Administrator (Super User): Full control over the platform
- Team Manager: Management of teams and user objectives
- End User (Recruiter/BDR): Access to training modules
3.2 Your access and permissions within the Service are determined by your assigned role.
3.3 Administrators and Team Managers are responsible for appropriately assigning roles and managing user access within their organization.
4. Subscription and Payment
4.1 Access to Rekbot requires a valid subscription. Subscription fees are based on the number of user seats purchased.
4.2 Each subscription is for a single named user and may not be shared with or transferred to any other individual.
4.3 Payment terms, including pricing, billing cycle, and payment methods, will be specified during the subscription process.
4.4 We reserve the right to modify subscription fees upon notice, with changes taking effect at the start of the next billing cycle.
4.5 Failure to maintain a valid payment method may result in suspension or termination of your access to the Service.
5. Acceptable Use Policy
5.1 You agree to use the Service only for lawful purposes and in accordance with these Terms.
5.2 You shall not:
- Use the Service in any way that violates applicable laws or regulations
- Upload or share content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
- Attempt to gain unauthorized access to the Service or related systems
- Use the Service to impersonate any person or entity
- Interfere with or disrupt the operation of the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to send unsolicited communications
5.3 We reserve the right to suspend or terminate your access to the Service for violation of this Acceptable Use Policy.
6. Content and Intellectual Property
6.1 The Service, including its features, functionality, content, and underlying technology, is owned by Rekbot Ltd and protected by copyright, trademark, and other intellectual property laws.
6.2 You retain ownership of any content you upload to the Service (including CVs, job descriptions, and company policies), but grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and process such content solely for the purpose of providing and improving the Service.
6.3 The synthetic data set, AI-generated content, and training materials provided through the Service are proprietary to Rekbot Ltd and may not be reproduced, distributed, or used outside the Service without our explicit permission.
6.4 You acknowledge that the Service may include AI-generated content that is designed for training purposes only and should not be used for making legal, medical, financial, or other professional decisions.
7. Data Privacy and Security
7.1 Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
7.2 You acknowledge that the Service involves the collection and processing of user data, including performance metrics, call recordings, and training progress, to provide personalized learning experiences.
7.3 Candidate details collected through the Service (such as via the CV Zone) will be stored only for a defined period in compliance with privacy and GDPR guidelines.
7.4 We implement reasonable security measures to protect user data but cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.
7.5 If you upload or process personal data of third parties (such as candidate information), you represent that you have the legal right to do so and will comply with applicable data protection laws.
8. Third-Party Integrations
8.1 The Service may integrate with third-party services such as Google Workspace, Microsoft Outlook, or other tools to enhance functionality.
8.2 Your use of such integrations is subject to the terms and privacy policies of those third-party services.
8.3 We are not responsible for the content, privacy practices, or policies of any third-party services integrated with Rekbot.
9. Limitation of Liability
9.1 To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.
9.2 Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount paid by you for the Service during the 12 months preceding the claim.
9.3 The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9.4 We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
10. Indemnification
10.1 You agree to indemnify, defend, and hold harmless Rekbot Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of the Service or violation of these Terms.
11. Termination
11.1 We may terminate or suspend your account and access to the Service at any time, with or without cause and with or without notice.
11.2 Upon termination, your right to use the Service will immediately cease, and we may delete or disable your account and associated data.
11.3 All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
12. Governing Law and Dispute Resolution
12.1 These Terms shall be governed by and construed in accordance with the laws of United Arab Emirates, without regard to its conflict of law principles.
12.2 Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration in accordance with the rules of Dubai International Arbitration Centre, except that each party retains the right to seek injunctive or other equitable relief.
13. General Provisions
13.1 These Terms constitute the entire agreement between you and Rekbot Ltd regarding the Service and supersede all prior agreements and understandings.
13.2 Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
13.3 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13.4 You may not assign or transfer these Terms or your rights under these Terms without our prior written consent.
13.5 Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between you and Rekbot Ltd.
14. Contact Information
14.1 If you have any questions about these Terms, please contact us at [email protected].
Last Updated: 14.02.2025